Shipping Information, Terms and Conditions
Unless otherwise stated in a written quote, shipping and packaging charges are not included in our pricing and will be added to your invoice once that amount is determined based on the size, weight, destination and method of delivery you have selected.
At this time we only ship to the United States, Canada ( some exceptions may apply ). We ship via UPS Ground Service unless you have requested otherwise.
We also offer UPS Next Day Air, 2nd Day Air, and 3 Day Select. These methods are considerably more expensive but you get faster delivery.
If you have a UPS account and would like us to ship your order on your account we will gladly do so. If you have an account with a trucking company such as Yellow Freight, Watkins, etc. we can ship your order Freight Collect using the carrier of your choice. Let us know if you have a shipping preference at the time you place your order.
We purchase insurance for you on shipments with a value of $100.00 or more per package. The cost is minimal and if your merchandise is damaged by the shipping company it helps us recover the full replacement cost for you. Inspect your merchandise as soon as it arrives. If your product arrives damaged, keep the packaging materials and call us immediately. We will file a claim with the carrier for you and get a replacement on its way. We cannot accept damage merchandise claims beyond 30 days after the merchandise has been delivered.
Shipping and Packaging charges will be added to your invoice. We charge you what it costs us for shipping plus any packaging materials necessary to insure your purchase arrives undamaged.
If you supply us with a wrong zip code or address information and UPS must change that information in the field in order to deliver your packages we will pass the UPS Address Correction Charge of $15.00 per package, on to you. Please double check the address information you provide us so we can avoid this inconvenience and expense.
Terms and Conditions:
ALL CUSTOM FABRICATED, MODIFIED, CUSTOMIZED AND OR IMPRINTED ITEMS MUST BE PAID FOR IN FULL, BEFORE WE START PRODUCTION, NO EXCEPTIONS.
We accept Visa, MasterCard, and American Express credit cards. We offer Net 30 terms upon our approval of your bank and credit references. Residents of California will be charged sales tax unless we have your resale card on file at the time your order is processed. Currently, there is no sales tax on orders shipped outside of California.
We don't set any minimum order quantities on our products but orders for less than $50.00 worth of merchandise will be charged a $5.00 fee to cover order processing costs.
In-stock merchandise usually ships the next business day after receiving your order. Custom manufactured or out of stock merchandise takes a little longer. If your order is time sensitive please advise us at the time you place your order so we can do our best to accommodate your needs or advise you if we can't meet your deadline.
Returned merchandise will not be accepted without first obtaining a Return Authorization Number. Stock displays are not returnable after 30 days from the date of invoice. Custom manufactured or imprinted items cannot be returned. Merchandise approved for return will be subject to freight charges and a 25% restocking fee.
We are not liable for delivery delays due to causes beyond our reasonable control. Shipping dates are approximate and are based upon the prompt receipt of all necessary information including art-work and consignee information. Unless otherwise requested, all quotes will be based on "Industry Standard Appearance", where the finished product is considered acceptable if imperfections, if any, are not visible when product is viewed at arms length. Due to the current volatility of plastic prices, all pricing on this web site is subject to change at any time without notice.
If you have any questions or concerns, please don't hesitate to call us toll-free at (800) 877-9177.